A digital download is artwork you receive as a file on your phone, tablet or computer. We don’t send a printed picture or frame. You buy the artwork files, save them, then have them printed and choose your own frame. You don’t need to own a printer.
You receive
Downloadable artwork files (JPEG pictures) to save and print.
You arrange separately
Printing, paper and a frame. These cost extra, and the cost depends on where you print and the frame you choose.
Our worked example: on this page we use our Ayat al-Kursi digital download. At the time of writing it costs £4.95 and includes five JPEG files, one each for A1, A2, A3, A4 and A5. Other designs can include different files or sizes, so always check the listing of the artwork you choose.
Jump to: Choose your artwork · Buy it · Find your download · Save and open the file · Choose the print size · Choose how to print · Choose paper · Choose a frame · If something goes wrong
Prefer to watch? A 30-second overview (no sound)
1. Choose your artwork
Our shop sells two kinds of product, so it helps to check which one you are looking at:
- Digital download: you receive artwork files to print yourself. These carry a Digital download label in the shop.
- Physical product: a finished item that is posted to you. These carry a Physical product label and say “Delivery details shown at checkout”.
On the product page, check these before you buy:
- The price.
- What you receive, in the short description under the price, for example “printable JPEG files in five sizes, A1 to A5”.
- The Your digital artwork box below the buttons, which shows how you get the files and how many files are included.
The pictures at the top of a product page show the artwork in room settings. They are previews to help you choose. The files you print are the ones you download after you buy.
2. Buy it
You can buy on a phone, tablet or computer. You don’t need an account: you can check out as a guest with your email address.
- On the product page, tap Add to basket.
- A message confirms the artwork has been added. Tap View basket. You can also open your basket at any time from the basket icon at the top of the page.
- Your basket page is headed Cart. Check the item and the total, then tap Proceed to Checkout.
On the checkout page:
- Under Contact information, enter your email address. Please type it carefully: your order confirmation and download links are sent to this address.
- Fill in your name and billing address. This is needed to process your payment; nothing is posted for a digital order.
- Under Payment options, choose how to pay, for example by card, Klarna or PayPal. The Express Checkout buttons at the top are an optional quicker way to pay with PayPal.
- Under Additional order information, read and tick the box that begins “I request access to the digital content before the end of the 14-day cancellation period”. In plain terms: you are asking for access to the files before the 14-day cancellation period ends, and once downloading begins you can no longer cancel. Your rights if a file is faulty or not as described are not affected.
- Tick the box to agree to the Terms and Conditions and Privacy Policy. Adding a note to your order is optional.
- Tap Place Order and complete the payment. Some payment methods open a separate window or app to confirm the payment.
3. Find your download
When your payment has gone through, your download links appear in two places:
- On the order confirmation page that opens after you pay, in a Downloads section.
- In your order email from Islamic Wall Arts (info@islamicwallarts.co.uk). Its subject begins “Your Islamic Calligraphy & Wall Art”, and it has a Downloads section listing each file by size.
Tap each file name, such as Size A3, to download that file. We suggest downloading every size you might want, now or in the future. The Expires column shows whether a link has an end date; in our Ayat al-Kursi example it shows “Never”. If you open the email in an app and the link opens inside that app, look for an option to open it in your browser.
If the links or the email haven’t appeared
- Payment still being processed: download links appear once your payment is confirmed. If your order shows as on hold or pending, the links will appear when the payment is complete.
- Email missing: check your spam, junk or promotions folder, and search your inbox for info@islamicwallarts.co.uk. Check that the email address you entered at checkout was spelt correctly.
- Still can’t find it? Email us at info@islamicwallarts.co.uk with your name and the email address you used, and we’ll help.
Print the file you bought, not a picture from the website. The images on our product pages are small previews and room mock-ups. A screenshot or a saved website image won’t print clearly and may include a mock-up frame or room. Always print the JPEG file from your download link.
4. Save and open the file
JPEG (also written JPG) is a common picture-file format. Your files end in .jpg. Most phones, tablets and computers open them with their built-in photo or picture viewer, so you don’t need any design software.
In our Ayat al-Kursi example, each file name starts with its size, such as Size-A3, followed by a short code. You can rename a file to something easier to recognise, such as Ayat-al-Kursi-A3.jpg, as long as you keep the .jpg ending.
Where the file is saved depends on your device and browser. Choose your device below:
iPhone or iPad
- Tap the file name in your email or on the confirmation page. If Safari asks, tap Download.
- To see your downloads in Safari, tap the Downloads button beside Safari’s search field.
- Downloads are usually saved in the Files app: open Files, tap Browse, then iCloud Drive, then Downloads. Depending on your settings, the Downloads folder may be under On My iPhone or On My iPad instead.
- Tap the file to open it. If you can’t see the Files app, swipe down in the middle of your Home Screen and search for Files.
Source: Apple Support: where to find downloads on your iPhone or iPad.
Android phone or tablet
- Tap the file name in your email or on the confirmation page.
- In Chrome, you can see your downloads by tapping More (the three dots) and then Downloads. If your address bar is at the bottom of the screen, swipe up on it and tap Downloads.
- You can also open your phone’s Files app, where recent downloads are listed. Some phone makers use a different file app, so the name can vary.
- Tap the file to open it.
Sources: Google Chrome Help: download a file on Android; Android Help: find files.
Windows computer
- Click the file name in your email or on the confirmation page. Your browser usually saves it to your Downloads folder.
- To find it, open File Explorer (from the taskbar, or press the Windows key and E together) and select Downloads. If Downloads isn’t listed, open This PC and find Downloads there.
- Double-click the file to open it.
- If your browser saves files somewhere else, its download settings show the folder it uses.
Mac
- Click the file name in your email or on the confirmation page.
- In Safari, click the Show Downloads button near the top right of the window, then click the magnifying glass next to the file name to find it on your Mac.
- Downloads are usually saved in the Downloads folder, which you can open from the Dock or the Finder sidebar.
- Double-click the file to open it.
Sources: Apple Support: download items using Safari on Mac; Apple Support: Downloads folder.
Keep a backup
Once you have your files, keep a second copy somewhere safe, for example in cloud storage or by emailing the files to yourself. Then you can print again later without searching for your order email.
5. Choose the print size
A-series paper sizes follow an international standard (ISO 216). A1 is the largest and A5 the smallest. Each size is half the area of the one above it. A-series sizes have approximately the same proportions. Use the matching file and keep its proportions unchanged when printing.
| Size | Millimetres | Inches | Often used for |
|---|---|---|---|
| A1 | 594 x 841 mm | 23.4 x 33.1 in | A statement piece, for example a living-room wall |
| A2 | 420 x 594 mm | 16.5 x 23.4 in | A focal point above a sideboard or small sofa |
| A3 | 297 x 420 mm | 11.7 x 16.5 in | A hallway, bedroom or prayer corner |
| A4 | 210 x 297 mm | 8.3 x 11.7 in | A small wall, shelf or hallway |
| A5 | 148 x 210 mm | 5.8 x 8.3 in | A shelf, desk or bedside table |
- Measure your space first. Marking the outline on the wall with low-tack masking tape helps you picture the size.
- Print the file labelled with the size you want, for example the A3 file for an A3 print. Each file in our example is made for its own paper size.
- Paper size and frame size are different. The sizes above are for the print itself. A frame, especially one with a mount (a card border), is larger overall, so measure for the outside of the frame too.
6. Choose how to print
There are two routes. Choose the one that suits you.
No printer? Use a print service
A local print shop, a photo-printing kiosk or an online printing service can print your artwork. Larger sizes, such as A3, A2 and A1, are usually easiest to print this way.
- Send the original JPEG file. Depending on the service, you upload it on their website, attach it to an email, or bring it on your phone or a USB stick.
- Messaging apps: if your app offers a choice, send the file as a document or file rather than as a photo. Look for an option such as Document or File when you attach it. Photos sent through messaging apps are often made smaller to save data, which can reduce print quality.
- Large files: bigger sizes, such as the A1 file, may be too large to email. Uploading on the print service’s website, or sharing through cloud storage, is usually easier.
- Email: if your phone asks what size to send an image at, choose the actual or largest size.
You can copy this message and send it with your file:
Please print this JPEG at [chosen size], keeping the complete artwork visible without cropping or stretching. Please advise which paper is suitable.
Check the preview before you pay. Most services show a preview or proof. Make sure the whole artwork is visible, nothing is cut off, it isn’t stretched, and the size is the one you chose.
Have a printer? Print at home
- Check which paper sizes your printer supports. Many home printers print up to A4, and some print A3. Your printer’s manual or the maker’s website lists them.
- Open the file and choose Print. In the print settings, choose the paper size you have loaded, the orientation that matches your artwork (portrait for our example), and the paper type that matches your paper. If you are offered Fit or Fill, choose Fit (sometimes called Shrink to fit) so that nothing is cut off.
- Look at the print preview before printing. Many printers can’t print right to the edge of the paper and leave a narrow white margin.
- Borderless printing slightly enlarges the image so that it runs past the edges of the paper, so the very edges can be trimmed. Use it only if your printer supports it for your paper, and never let the calligraphy be cut.
7. Choose paper
- Matte: no shine, so there is little glare. Good in bright rooms or opposite a window.
- Satin or lustre: a soft sheen. Colours can look a little richer, with some reflection.
- Glossy: shiny and vivid, but it shows the most reflections, especially under lights or in sunny rooms.
There isn’t one right paper for everyone. If you print at home, check that your printer supports the paper type, and choose the matching paper type in the print settings so the printer uses the right amount of ink. Paper weight is usually shown in gsm (grams per square metre). This measures weight rather than thickness; check your printer’s supported paper specifications. At a print service, ask what they recommend or ask to see samples. A small test print before a large one is always a good idea.
8. Choose a frame
- Simplest option: buy a frame made for your paper size, for example an A3 frame for an A3 print.
- With a mount: a mount is a card border that sits between the print and the frame. Its opening is usually slightly smaller than the print, so the edges of the print sit behind it. The frame itself is then larger than the print: for example, a frame sold as A3 with a mount for an A4 print. Check the product details say which print size the mount is cut for.
- Protect the calligraphy: check that the mount or the frame’s edge covers only the plain background around the artwork, never any of the calligraphy.
- Measure the wall space for the outside of the frame, not just the print.
Frame colour is a personal choice. Here is the same artwork with four different frame colours:
Natural wood
Black
White
Antique gold
If something goes wrong
I paid, but can’t find the email.
Check your spam, junk or promotions folder, and search your inbox for info@islamicwallarts.co.uk. If you paid by a method that takes longer to confirm, the email with your download links arrives once the payment is complete. If you still can’t find it, email info@islamicwallarts.co.uk with your name and the email address you used at checkout.
I tapped Download. Where did the file go?
It is usually in your Downloads: on an iPhone or iPad, in the Files app under iCloud Drive; on Android, in the Files app or in Chrome’s Downloads list; on a computer, in the Downloads folder. See Save and open the file for step-by-step instructions for your device.
The file won’t open.
- Check that the download has finished. A file that is still downloading, or was interrupted, won’t open.
- Check that the file name ends in .jpg.
- Try opening it in your device’s photo or picture viewer, or download it again from your link.
- If it still won’t open, email info@islamicwallarts.co.uk and tell us which file and which device you are using. Our Return & Refund Policy explains your rights if digital content is faulty.
My printer cuts off the edges.
- Most printers can’t print right to the edge of the paper. Turn off borderless printing, choose Fit rather than Fill if you are offered the choice, and use the print preview to check the whole artwork fits.
- Check that the paper size in the print settings matches the paper in the printer, and that you are printing the file made for that size.
- If you need the artwork right to the edge, a print service may be the better choice.
The print has white borders.
This is normal for most home printers, which leave a small margin. You can let a mount cover it, trim it, use borderless printing if your printer supports it for your paper, or ask a print service to print without borders. Trimming removes the white border but makes the paper smaller, so check your frame or mount before cutting. Never trim any calligraphy. Borderless printing can trim the very edges, so check that none of the calligraphy is cut.
The colours look different from my screen.
Printed colours can differ from your screen because screens, printers, inks and papers reproduce colour differently. Select the correct paper setting and check your printer’s maintenance guidance. A small test print helps you judge the result before ordering a larger print.
I downloaded on my phone but want to print somewhere else.
- Open your order email on the other device, such as a computer, and download the files there.
- Or send the files to yourself from your phone, by email or through cloud storage. If you are asked to choose an image size, pick the actual or largest size.
- For a print service, you can usually upload the file from your phone on their website or bring it to the shop. See Choose how to print.
I need help choosing a size.
Measure the space where you’d like the artwork, including room for a frame, and compare it with the size table. Marking the outline with masking tape helps. You are welcome to email info@islamicwallarts.co.uk with your measurements, and we’ll suggest a size.
I printed the wrong size.
Check the file name or the size you chose in the print settings. In our Ayat al-Kursi example you receive all five sizes, so you can print again using the file labelled with the size you want.
The files are for personal use. Please ask us before using them for anything else, such as selling prints.
Ready to choose your artwork?
Browse our digital downloads below. Custom designs can also be requested: get in touch if you’d like a design in different colours or a different layout, and we’ll talk you through the options.
Prefer email? Write to info@islamicwallarts.co.uk.
You may also find our guide to Islamic wall art: meaning, styles and how to choose helpful, and our Quality Promise explains how we prepare our products.
Sources for general information: ISO 216 paper sizes; Apple, Google and Microsoft support pages linked in each device section; Epson support on borderless printing and print colours.
